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Top 5 Features Every Law Firm Website Needs

Writer's picture: Cooper ShattuckCooper Shattuck

A law firm’s website is often the first impression potential clients get of the firm. A well-designed, functional website is essential to building credibility, attracting clients, and converting visitors into leads.


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If your firm’s website isn’t working as hard as you are, it’s time for an upgrade. Here are the top five features every law firm website must have:


1. Clear and Compelling Branding 

Your website should instantly communicate who you are and what sets your firm apart.


This includes:

  • A professional logo and cohesive color scheme

  • A tagline or headline that clearly states your unique value proposition

  • High-quality images of your attorneys and office

  • A consistent tone that reflects your firm’s personality—whether authoritative, approachable, or aggressive in advocacy

 

A strong brand identity builds trust and helps potential clients remember your firm.

 

2. User-Friendly Navigation and Structure 

If visitors can’t find what they’re looking for quickly, they’ll leave.


Your website should have:

  • A simple, well-organized menu

  • Easy-to-find contact information on every page

  • A clear services section outlining your practice areas

  • A mobile-responsive design that looks great on all devices

 

The easier your website is to navigate, the more likely visitors are to stay and take action.

 

3. Attorney Profiles That Build Connection 

Clients don’t just hire law firms—they hire lawyers.


Your attorney bio pages should include:

  • Professional and interesting photographs

  • Credentials, experience, and notable case successes

  • Personal details that humanize the attorneys (hobbies, community involvement, personal philosophy on the practice of law)

  • Links to social profiles and publications (if applicable)

 

A well-crafted attorney profile fosters trust and makes your team more approachable.

 

4. Engaging and Informative Content 

A law firm website isn’t just an online business card—it should educate and engage visitors.


Be sure to include:

  • A blog with regular updates on legal issues, firm news, and case studies

  • FAQs addressing common client concerns

  • Videos explaining complex legal concepts in simple terms

  • Downloadable resources like e-books or guides for potential clients

 

Content marketing establishes your firm as a thought leader and improves search engine rankings.

 

5. Strong Calls to Action (CTAs) and Lead Capture Forms 

Your website should guide visitors to take the next step.


Essential CTAs include:

  • “Schedule a Free Consultation” buttons

  • Click-to-call functionality on mobile devices

  • Contact forms that are simple and secure

  • Live chat options for immediate engagement

 

A clear call to action ensures that potential clients don’t leave without connecting with your firm. CTAs are a crucial law firm website feature.

 

A law firm website isn’t just about aesthetics—it’s about functionality, credibility, and conversion. By incorporating these five essential features, your firm can attract more clients, establish authority, and create a seamless user experience. If your website is missing any of these elements, it may be time for a professional redesign.


At Cartography, we specialize in strategic law firm marketing and website development. Let us help you create a site that works as hard as you do.

 



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Though our principal offers legal services through Cooper Shattuck, LLC, no legal services are offered by Cartography Consulting.

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